Not every agency staff would be in the same aisle and one or two of them were not trained in Merchandising.
I needed to explain what needed to be completed and allocate other agency staff to aisles.
We had a team meeting, which the Sainbury’s Store Manager and I co-ordinated, where he explained what tasks needed to be completed in which aisles. I asked if my team was happy with those tasks, and I answered questions that they gave me. One of them mentioned that they had not done merchandising before. I explained that I would show them when we went down to the shop floor. I allocated aisles to each of the agency staff and we went down to the shop floor.
I showed the colleague how to merchandise and asked if she was okay with it and she said she was. I monitored and supported her until she felt comfortable with merchandising. I answered further questions from my team and helped and supported them. We completed all tasks by the end of each shift.
Skills Used
- Managing and Directing Others
- Communication Skills
- Decision Making
- Initiative
- Problem Solving
- Results and Target Orientated
- Teamwork
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